Not impressed. I really like the decor when you walk in. The place is actually really nice. I normally go to a place in gilbert but was attending a wedding in Scottsdale so I went here. The person that did my nails made very little effort to make conversation. Normally I'm not a Chatty Cathy, but sitting there in silence the whole time was just awkward. I had an appointment so I waited very little time to be seated. I felt very rushed through the process. It was nothing like the manicures you get from the Asian places. There was very little attention to detail. This is the first place where I could actually peel off my gel manicure after a week. Normally it is impossible to remove and I have to have it professionally done. I would not recommend if you looking for a relaxing manicure since you will be in and out. I also later received a booklet of the upgrades they offer. I would have gladly purchased one had it been mentioned to me before checkout.