A safe choice for late snackers or if you can't decide on what to eat. Their food makes you full, not make you want more of it. They have a few good staple foods like the iced red bean freeze and some of the noodles.
Prices are considered to be cheaper than other restaurants of the same nature.
They have a staggering amount of items on the menu but try to avoid ordering fancier stuff like the sushi and seafood.
I would say the service is of typical Chinese quality. Lots of Westerners come so they are more English-speaking friendly than other places.