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| - We wanted to give this place A chance since it is under new ownership, so I talked with them and toured the facility. I noticed while outside that they have a very large back yard area and I specifically asked if they always have a teacher outside with the kids and they assured me they did. When I dropped my son off, I noticed there was only 2 adults working but there weren't many kids so I dodnt think much of it. My regular caretaker was in the hospital so I brought my son there for about a week, it was right during Thanksgiving and they were closed completely that Thursday and Friday so I had to scramble to find care while they were closed. After the holiday was over I brought my son back and still noticed that there was only ever a couple adults, even when there were a lot of kids. When I picked up my son the second night back, he limped all the way across the room to me and, of course, I immediately noticed and asked what happened. I was told that he was outside playing, and was acting fine one minute, then started limping, but nothing happened and no one saw anything. I found this hard to believe, but I figured he just twisted it a bit and it would be fine in the morning. Unfortunately, I was wrong. When I dropped him of the next day, I told them I needed an accident report, when I picked him up they didn't have it and said they had to talk to the lady who was there the night of the accident to get it. And to top that off, the teacher told me that my son had pooped his pants while he was outside playing amd she had to throw away his underwear. My son hasn't had an accident in almost a year, he will go up to anyone, anywhere near him to ask to go potty, anyone, which makes me think again that there wasn't an adult around. So, it's days later now and my son is still limping, it's finally my day off so I go to the daycare center to pick up the accident report and it still isn't ready, they call the lady on the phone and write it up finally. The story I heard from everyone up until now ha been "nothing happened, no one saw anything" and now I get the accident report and it says this "during playtime outside, (name) was playing on the slide playset and jumped and may have sprained his ankle" and the action by staff/ first aid administered heading said "had him sit down to check his ankle." I was infuriated, they never, ever told me that he jumped off of anything, nor that there may have been a sprain, had they told me that, I would've taken him to the doctor the next day. Their story all along was that he was walking along fine one minute and limping for no reason the next. I took him straight to the doctor and had to explain all of this, they tried to do an xray but my son wouldn't sit for it, doctor did an exam and said he had soft tissue damage to his ankle, but thankfully no sprain. My son limped around for about 5 weeks and he still wakes up in the middle of the night a couple times a week and complains that his ankle and foot are "owie". This whole situation was just handled so poorly, I honestly think that they never even had an adult outside with the kids, or if they were, must've been on their phone because they obviously weren't paying attention. Needless to say, we won't be back. I just can't believe how badly this was handled, I'm so very thankful his injuries weren't worse.
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