My experience with this company will keep me away for a lifetime. Ahead of our trip our reservation was confirmed and the shuttle was said to run every fifteen minutes. On arrival in Calgary the shuttle didn't arrive for 40-45 minutes. The office didn't have our reservation and the process to rent an available car took in excess of 20 minutes over 3o to get out of there. Why?!? The drivers leave the bags to you without hesitation or concern for you both ways. The driver stood by as I struggled to get my bags in the back of his filthy dirty mini van both ways. Poor service would be a compliment. On returning the vehicle we invested the same 30 minutes watching the girl stare at her computer and a 30 minute wait for the driver to "be ready". Not sure what he was doing but it wasn't driving a shuttle that runs every 15 As we were told. This place was less expensive but boy did we pay!