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  • I tend to avoid chain breakfast joints, but last month Brak and I had a great experience with an IHOP in Roswell, NM. So good, in fact, that we went twice on that trip. So when I suggested a visit to the new local IHOP this morning, he was agreeable. What a mistake. Our first frustration was the noise-levels in the waiting area. The music (include radio DJ chit-chat) was so loud that the hostess had to walk from group to group and repeat the customer name in almost a shout in hopes of figuring out whose table was ready. I asked her to turn down the music, but she gave me a puzzled look and said "What? What?" We were seated within a few minutes, but our table wasn't exactly ready. It had pools of water on the seats and the table itself. Even after the hostess's attempt at drying it off, there was water still pooled around the condiments after we had finished eating. Perhaps this is the source of Mesa's mosquito problem. The food itself was standard and not bad. I had a short stack of buttermilk pancakes, which were good but not memorable. Our waitress was pleasant, but she had to talk to us in such a loud voice (over the music, still bad in the dining area, and now also the loud talk of the customers trying to hear one another) -- basically I had a hard time not feeling like she was yelling at me. Twice during our short meal waitstaff came out of the kitchen to sing for a customer's birthday. It was singing, I think, but my ears were ringing too much to know because the waitresses started out the song by walking through the dining area actually shrieking and screaming. It was so awful I can barely describe it. Several people in other booths had their hands over their ears, and one little boy across from me was visibly upset. On the whole, I think a couple of good lessons can be learned from this experience: -- This new IHOP location hasn't been able to hire a competent manager yet. -- Everything is better in Roswell. We won't be back.
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