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  • Terrible customer service after today's visit. I usually come here every weekend with my mom to see a movie. But today was different when I came here with my bf and his dad. I went up to the counter to get some popcorn and just happened to have candy in my purse. The concession woman saw it and told her manager that I stole it......... When I got to my theatre the ticket taker screamed "ma'am did you steal candy" in front of everyone standing around. I was livid. I have never stolen a thing in my life let alone at a movie theatre in front of the Employees. I really do feel like this incident was racially motivated and will never be returning to this theatre for as long as I live in Arizona. I showed the woman what was in my bag like a criminal and she validated that I didn't steal anything. So very embarrassing and disrespectful. I will be writing to the manager of the theatre as well as corporate. I will not stand for that kind of behavior. I understand job security but There are better ways to address situations like that if something actually happened.
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