Gross! We usually go the Brecksville Panera but decided to try this one today... terrible decision. The restaurant was just not clean and the employees were so unfriendly. But the WORST part was the table of smokers sitting 3 ft from the entrance puffing smoke in my 6 month old's face as we walked in! Yeah, definitely made me excited to spend $40+ on sandwiches (SARCASM!) so gross, this isn't a neighborhood bar. Take your cancer sticks elsewhere. Shame on you Panera for allowing this on your patio.