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| - We love Golden Coral. We used to eat at the Surprise,AZ location all the time. After we moved, we decided to try a closer location - on W. Thomas. ZERO STARS HERE... Never again will we eat there. The place was filthy. Food all over the carpet, sticky tables, stuck-on food all around the steam table trays,empty salt and pepper shakers, and extremely rude employees. We stopped in around 7pm, so there was still plenty of time before they closed. The steam trays were almost empty - all of them -- and what was still there was over-cooked, dried-out, stuck-on globs of yuck. Nobody seemed concerned about re-stocking (I guess because there was still a tablespoon or two of food permanently crusted onto the trays, so technically they were not yet empty). What little we managed to salvage to put on our plate was disgusting. How can anyone ruin canned corn?!?
To make matters worse, we had to look hard to find a clean plate - through several of them before we were successful. The silverware was the same. We pulled several of each utensil before finding one without food stuck to it. When we showed this to the server, she just shrugged her shoulders and walked away. She didn't even take the dirty plates/silver with her.
The table next to us had several people of various ages...one in a high-chair, twin toddlers in diapers,one young child, mom, and grandma. There was food all over the place. (Parents, if you take your children out to eat, PLEASE teach them some manners. It is NOT appropriate to continually throw food on the floor, and it is DEFINITELY not cool to drop cotton candy on the floor, then pick it up and continue to eat it!!). Anyway....after they left, the mess was huge. The server removed the dishes, etc, then swept the chunks of food ONTO THE CARPET instead of onto one of the dirty dishes. After taking the dishes to the back, she returned, wiped off the chairs, and then WITH THE SAME CLOTH, wiped off the table. EXCUSE ME. You just had 2 toddlers in diapers (and no other bottoms)(and I can attest to the fact that at least one had a lumpy, dirty diaper!), sitting on that chair. You wiped it with a dish cloth, and then used that same dish cloth to wipe off the surface of the table, where we put our silverware and food?!? Are you insane?!? If you don't have the sense to use two different cloths, at lease please wipe off the table with a clean cloth first, THEN the seats...and then GET A NEW CLEAN CLOTH before you wipe down the next table.
She never did return to clean the food off the floor. When we left we had to be careful not to step into any of it or we probably would have slipped and ended up sitting on the floor!
My recommendation - avoid this location unless you are starving and nothing else is open. We still prefer the Surprise, AZ location, or the Northern Ave,PHX location. Both of them are clean, well stocked, and the people are extremely nice.
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