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  • Worst customer service ever !! Rude and blames the customer in front of other customers!!! So I went in today to get a breakfast. I have been here many times but only ever picked up the ready made items. Today I wanted a cheddar bagel with what read on the menu " lettuce tomatoes and cheese". I ordered the " veggie and cheese" and as more customers came in she rang them up and made their drink order and heated their items while I had to wait for 3 coffees and lattes as I was just standing around. Once she made my bagel she put on a sauce that was just laying out on the counter the entire time. I asked what it was and she said spicy mayo and I said I can't eat mayo. And she said well all the sandwiches come with mayo. And continued to make the sandwich. I had to tell her can you please make a new one without mayo. And she paused didn't look at me in obvious annoyance threw the bagel out kept the toppings that has been on it. And said all the sandwiches come with spicy mayo next time tell me before. I said well it doesn't say it's on the sandwiches on the board anywhere so how am I suppose to guess you will put that on there when it states only " lettuce tomatoes cucumber and cheese " and she continued to tell me all of them have it and I need to tell her before and she can't be making new things when all of them have it. And I said this is the first sandwich I ever got here how would I know that. She continues to blame me loudly in front of the customers that I did not tell her before she made it I can't have it and I said it's not on the board why would I tell you ? Then continues to serve other two customers. And gives me the topping that were on the original sandwich without apologizing or anything just being rude and continuing to blame me for the mistake. Very rude. And I will never be coming back again !
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