I have stayed at this hotel many times, but I think it's declined significantly lately. This stay... Where to start? Stayed here on business. I Booked a King Room with a "canyon" view and showed up at the hotel about 10 minutes later since I booked it from the shopping center across the street.
After waiting almost 20 minutest to check in since there was only 1 person working at the counter at what I'm assuming is the "peak" check in time of 445pm, was told there were no King non smoking rooms but they'd be happy to put in in a smoking king... Whatever, give me the queen rooms and no biggie, you'd think.
The room over looked not a canyon but a beautiful parking structure and the I215 behind it which actually made plenty of noise. To make matters worse when I pulled the covers back there was so much dust that came off the bed spread it looked like a cloud.
Last straw was getting charged the $30 resort fee and being told they had a "state of the art fitness center" included in this, I found the fitness center under renovation and closed. It was replaced by a conference room with 5 treadmills and TV with no remote control. Seriously? Fraudulent!!
Never staying again!