Their service is horrible which is a surprise because nobody its hardly in there. I visit a VS store 2-3 times a month. I came into this site it was bout really packed I needed help and was ignored the whole time. Someone came in I heard the "Welcome to Victoria Secret, can i help you find anything" it kinda felt like a slap in my face. When I was paying for my stuff the woman asked if anyone helped me. I had explained to her that everyone ignored me when I seeked help m the service was horrible. All she did was continue to ignore and have a dude conversation. I ended up leaving the stuff I was going to buy because I was so disgusted.