I enjoy coming to this Starbucks and never have had a real bad experience. I look forward to the greets & small talk of a retired group of biker men, who hang out every day for their morning cup of Joe. The staff is friendly, they pretty know my usual drinks of choice, and most of them know my name. My only main complaint is why bother having 2 cash registers if your only going to use one!!!! Even when the line is long...there is only one cashier taking and ringing up orders!!! Please have a 2nd cashier!!!It would make the line go so much faster!!! Especially now that the Moutain's Edge & Southern Highlands connector bridge opened, it has brought more patrons into this Starbucks. This is why I only gave 4 stars instead of 5 stars!!!