Everyone at Diamonds for Less is so incredible and patient! They never pressure you..... and have always helped guide me/us into making the best choices within our budget....they are so upfront in explaining how they have arrived at the cost. I have been able to accompany the stones chosen all the way through the process of having a piece made... from watching it be set to having it appraised!! I am a true bling girl & have always found them to be extremely knowledgeable and helpful in helping me/us to make the very best choices!