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  • The only reason I'm giving three stars is because of the food, which was amazing, but the service really took away from the overall experience. I understand that establishments are weary to serve teenagers, but that's no reason to be treated like we're below the status of a regular customer. Every time our server spoke to us, I felt like we were being scoffed at. Not every teenager tips just below the minimum, so if that was the reason why the service was horrible, you won't be seeing me or my family here anytime soon. My party isn't stupid, we know the norms of tipping and dining out. I was excited to bring my foreign exchange student here to enjoy the highly regarded burgers, but the embarrassment my whole party experienced overshadowed it all. the waiter actually had the guts to scream at her because she couldn't hear him when he brought all the food to our table. first of all, the place is always filled with people, resulting in a volume problem. Second, she doesn't speak good English! we seriously had to endure him directly shouting at her and giving us attitude when she didn't speak up saying it wasn't her food, even going as far as to say "you need to speak up next time." I haven't even stopped laughing because, really, this will be the last time me and my party will dine here after this experience. Bj's should know not every patron is the same, so why were we treated like every other teenager who dines out? pathetic.
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