Dirty tap lines are the norm here. They had an Orange Hefe-Weizen once, and every beer that replaced it on that tap line has had an orange taste. Often it's something quite obvious, like a pilsener, where the orange comes right out.
There's a putrid sewer smell that won't go away from this location. I'm not sure if it is too costly to get rid of it, but it is there every time I've made a visit in hopes that the place will improve.
Menu is pretty much the same as all the other Old Chicago chain restaurants. Pizza is average, and offers little in variety. They don't do a traditional Chicago pizza like Gino's or Giordano's, and in fact one of their specialty "Chicago" crusts is just simply the addition of corn meal.
Music is often too loud, and the jukebox seems to attract the Nine Inch Nails type of crowd with a pocket full of quarters. Service is inconsistent and often poor.