When a business has 100% 5-star reviews of the legitimate ones posted you know they are doing something right. I was referred to them by my auto mechanic, who I have trusted and done business with for almost 20 years. Their shop is small and family owned and in my neighborhood, just like my mechanic, and you deal directly with Gilbert who was ready to look at my car immediately with his clipboard in hand to write a real estimate. This place isn't fancy with all kinds of computerized forms to fill out where they treat you like a number - business is done the old fashioned way, with personal contact and a handshake.
My repair turned out to be more minor than I expected, but he could have easily told me it would cost big bucks and I wouldn't have known the difference. Instead, he fixed it right there while I waited and sent me on my way without charging for the minimal time he spent. That's how to earn customers! I will stick with a business forever if they know what they're doing and they earn my trust. And (as I'm doing right now) I'll tell everyone I know.