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| - First impressions: clean facility and friendly and courteous staff.
They mentioned they could waive insurance, if you have your own. I sent them a copy but for some reason, it was never applied to my account.
If you have money to throw away, I highly recommend them. If you recently just lost your job, foreclosed your home, and had to move your personal belongings from the house that you lost then I suggest as far away from this place as possible. Just to point out, Las Vegas has one of the worst foreclosure rate in the whole country.
I had a few lates with my rent before. Once, I negotiated to pay half and whatever extra late fees that they can throw in there, I paid in full as promised. Two months ago, I got a notice stating that I'll need to pay a certain amount before they auction my property, which is today, 04/02/2013. When I called a week before the auction date, they said I need to pay twice as much. They didn't mention this on the letter. I know it's probably in a fine print from a contract that I probably signed, but then again, who reads those right? Anyways, to make a long story short, the manager asked me to call on Monday and she'll see what she can do. Couldn't reach her for the whole day. Left a message with the person and he says the manager will call back at 6 PM. No calls. Now it's morning of the day before, there's no manager in the premises. Called again, and just talked to a different lady, who says the manager won't be there today. She gives me a very firm "no" and points out my property will be auctioned tomorrow.
There you have it. Thank you for reading my first Yelp review. I hope it helps you in your storage choices. Have a nice day.
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