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Review Amendment: The owner saw my review on Facebook and responded very quickly. Our meal was comp'd and the liaison we spoke with seemed sincerely apologetic. I may visit again but probably the location next door.
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Sitting here on a Friday night and the service is so TERRIBLE that I am writing this review while Im still here. I should mention beforehand that the waitresses' English skills are well below par.
First off, I came here with a couple of friends because the original Mabu next door was full. When we came in, the waitress looked at us annoyingly.
We sat down and put our order through with three desserts, three drinks, and one snack. The order form has a section for menu number, quantity, and extra toppings. A different waitress came by shortly to ask us what size drink we wanted and whether we wanted hot or cold. When we gave her our preferences, she gave us the "why couldn't your order correctly" look.
After we waited for some time, the second waitress came by to say that my friend's dessert was sold out and gave us one menu. After yet some more time, food and drinks began arriving.
After about half hour in, we noticed my dessert was the only thing that didnt come so I waived the first waitress over. The venue is loud and she was about 10 ft from me and expected me to shout my question to her because she clearly did not want to come over. When I explained that my dessert had not arrived, she checked my order and went to ask the chef. Then came back and said that my friend was already eating the dessert. I had to explain again that i ordered a different dessert which she then argued that we were informed they were sold out. We told her and the second waitress that they only informed us of one thing being sold out at which the second waitress offered an unapologetic sorry.
It was at that point we were told they only had two desserts left. I did not make another order. Absolutely DISGUSTING service. Better off somewhere else.
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