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http://www.openvoc.eu/poi#funnyReviews
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  • decent bbq (gets waaaay more hype than it deserves really) that is hampered by the fact that i have gotten mediocre-to-bad service every time. i usually stick to only good reviews but this weekend was the last straw. brother and i went in saturday 041214 to use a Groupon and it was a hassle- if you don't want to deal with Groupons, you can always, y'know, NOT SIGN UP WITH THEM VOLUNTARILY. then we were told multiple different prices with the excuse 'uh, certain specials aren't allowed to be used'. well a) that isn't noted anywhere b) the items ordered were on the menu, not listed as 'special' c) they told us we had to order the full amount to get the discount, which is not how ANY Groupon deal i have used works (ie, the $20 credit wouldn't kick in until we ordered $20 worth of food. yeah, what? its a $20 credit! if we ordered $18, that means its all covered, not that we need to buy another side we didn't want!) on top of that, we only got half our order at first, my brother went to ask about his and was told he cancelled the other half of the order. the part that was paid for and on the receipt? at this point he was pretty annoyed and the on duty manager came out and was condescending and telling him to calm down. then was told that his order was being made fresh so it was gonna be awhile- only to have it come up right then. this trip didn't make sense and they didn't really seem to care. not really in a rush to go back ever at this point. your bbq is ok, but i can go to Astor House up the street and not deal with this kind of headache. i am not a bitchy, crabby person, i deal with the public all day and as such try to be understanding when situations come up and things take a while...but this is not an isolated incident and their attitude about it sucks.
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