Before I signed up for Hertz Gold service, this was a nightmare: long lines (holiday times), the car rental center is so far away from the airport. But now i just waltz in and get my car, thank goodness. This is a big parking lot with all companies in one place, so I admire how they are able to stream that many services in and out of one building. It is a bit frustrating returning the car if you don't know how to do it, you get off another exit miles past the regular airport, or else you end up driving a long time from one wide end of the airport to another; plan on another extra 30 minutes to get on you flight here when you go back, it takes a lot of time to catch the shuttle and get to the airport.