I was there for the first time yesterday and was thrilled that we finally have an Asian supermarket. I was looking for rambha/pandan used in indian cooking mainly. I found a package that looked like pandan and asked one of the Asian male employees, "Excuse me, can you tell me if this is pandan"? He looked up and said in very clear and well spoken English without an accent of any kind "Sorry, I don't speak English" and he immediately looked down and continued with what he was doing and ignored me. I said to him what? Very unfriendly and rude and it was obvious that he could speak English as well I can!
Some things were reasonably priced and some things were a bit more expensive. I will go back to buy what I cannot buy at the chain stores in this area, but will complain to the store manager if I get treated like that again. As it turned out, it was rambha/pandan that I found and bought so was pleased with my purchase but not the service.