I pass by this place on a daily basis so one lunchtime, decided to drop by for a simple manicure.
The nail salon is located between the strip that connects Eaton Centre with Place Ville-Marie. It is an open layout facing the passer-by's, so if you are looking for a place with more privacy then this isn't it.
When I arrived it was full and the staff (only 2 of them) were all occupied. Nevertheless, they told me to wait and took me within 5 minutes whilst another clients nails were drying.
I found the girl who did my nails quite rough and was hurrying to finish (as clients kept coming in). She didn't quite let the polish dry properly before adding more coats. I was happy with the result however, after leaving, noticed some of the colour had already chipped off. I returned back and she immediately touched them up. During the course of the day, I again noticed some of the colour had come off (this is the second time) and so I returned again after worked and complained to the main guy. This time he fixed them and did a much better job.
For a 17$ manicure that lasted 45mins and great customer service, I would definitely return - but not to the same girl.