We went on a Saturday night. Mistake #1. We waited almost 2 hours and then the girl said she paged us when she clearly did not and we had to wait longer. Finally it was determined that our pager was not working...really annoying. They didn't even bother to apologize.
As for the food - wow! The pretzels were amazing! The beer was good too. I would definitely go again - just on a different night. The servers in the restaurant was nice enough. Parking is ample and they have live music on Saturday nights. It seemed more like a bar type of atmosphere based on the amount of flirting/pick up lines going on.
All in all this place would receive 4 stars if the service wasn't so terrible up front. The food is really good, but there is no reason to be snobby about it!