While I can understand being busy after a jays game you should still be able to provide good service.
We had two identical sandwiches ordered at our table, One came out properly the second came without most of the fixings. The answer we got was I can't do anything about it now and they were both billed fully at the end.
During the meal one of our guests finished their pop and was never offered another. We had to flag down the server and tell them that we wanted one even though they can to the table many times.
Overall service can be slow, mistakes can happen, how you deal with it speak volumes on your location.