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  • So I'm not one to rate a car dealership five stars, but I had two awesome experiences at Volvo of Las Vegas. My husband and I were in the market for a new luxury SUV and, being concerned about safety ratings and reading the rave reviews in "Car and Driver," we decided to check out Volvo. Melissa jumped to help us out, and she was absolutely fantastic. She was kind, low-pressure, and had a cool, laid back vibe. We both absolutely loved her. After taking a test drive, we decided to think it over for a week and made a future appointment to come back and meet with Melissa when we had more time to explore the new vehicle. Once again, Melissa was great. She honestly could effortlessly (and correctly) answer every single question we had about the car. We've been car shopping around for months and hands down she was the salesperson with the most authority out of all the places we visited (including Porsche, Lexus, BMW, Audi, and Mercedes). She took us on a lengthy test drive and spent a ton of time with us, demonstrating all the cool semi-autonomous features. She explained every option in depth and was simply great all around. When we asked, she thoroughly explained the European delivery program too. For those of you looking at purchasing a new Volvo, ask about it! It was a huge selling point for us and almost made purchasing a car too good to pass up..but a trip to Sweden to the Volvo factory wasn't enough of a positive for us to buy the car. Eventually we decided against the Volvo and went with the Mercedes instead, but we were both super impressed with the professionalism and courtesy at this dealership. We made the decision after discussing it at length (for the record, we decided against the Volvo because of the sheer panoramic sunroof shade, the boxy exterior body style, and the ridiculously inefficient "self parking" feature -- seriously, it would make it HARDER to park, not EASIER)! However, we will definitely consider purchasing a Volvo in the future, and I will absolutely ask for Melissa by name.
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