I had an appointment to try on bridal dresses and I was promptly greeted by the owner. I feel so bad I don't remember her name. She was great. We had a short conversation about what I was looking for in a dress as well as my price range. She took the time to pay attention to what I liked and made suggestions of her own which I really appreciated. I didn't buy a dress that day as it was my first time dress shopping but I will likely return. They're are so many styles and different price ranges and it's a beautiful store.