We hired Merry Maids to help clean our home before we sold it. Suzanne came in and gave us a quote and setup a date for them to come and clean. When the day came to clean, only 1 person showed up, so we had to reschedule. Two people finally showed up the 2nd time and did an amazing job, but supposedly took longer to clean because the neighbor came over and chatted with maids. Because of this, we were charged for that extra hour. The Merry Maids should've told the neighbor that they were working and that we would be charged that extra hour. This wasn't even told to us when Suzanne came over to give us a quote. This is a poor business practice. So disappointing since I have used them in the past (Tempe office) and have had no problems.