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| - Just came to get my security deposit back after SIX months of them not sending it and now after years of crap have to put up with a rude chick at the front desk as a final straw?? It's only laughable because I'm finally DONE with this trash company.
Ask for everything in writing. I was told an insurance company would be "swinging by" because the homeowner was updating his policy and they just had a few routine things to check. In reality, the property owner and the owner of Ppg came over for a thorough inspection and then Lainie had the nerve to criticize the MINOR mess (dishes in sink, 3 beer bottles out back by the grill, lawn not freshly mowed but not atrocious, messy kids rooms, laundry room not tidy... I'm a single mom and the reality is NORMAL but she treated us like slobs). She's literally the rudest, most condescending, frenetic person to deal with. She asked if my boyfriend lived with me, which he did not but I'm 35 years old and if he has belongings at my house that's normal, and not only did she not believe me, she told me if there was domestic violence she wouldn't be able to help me since he's not on the lease. He has his own apartment and that's so inappropriate... because he's black? Unclear but nevertheless... BOUNDARY BREAKING BEHAVIOR, lady!! There's a reason there isn't one positive review.
Horrible maintenance (though I will say the maintenance guy is nice), rudest most unprofessional staff ever... happy to be a homeowner. BYE PPG!!!!
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