I've been going to this drycleaner now for over 2 years, which says a lot because I am really picky when it comes to my drycleaning. This place has good customer service. Everyone is really nice when I go in. I typically drop off about 20 items at a time and it is always ready within a few days. I've never had anything lost or damaged. The only bad experience I have had is when I tried to get repairs done, but I have learned not to use the seamstress here. She is sort of separate from this business and apparently not prompt with repairs. It took me a month and a half to get a shirt back from the lady.
Although the cost of drycleaning has gone up over the last year, I still think this place is really reasonable for suits, etc., which is what I mainly have, compared to other cleaners.