Walked in and the Dunkin Donuts staff was lounging in the sitting area with their phones plugged in and relaxing. Are you hiring Dunkin Donuts? I would love to be paid to sit and lounge during the afternoon. Anyhow... The girl followed us up to the counter and placed our order. We got three donuts - all stale and crusty. This is my second time here and the first time they gave us the wrong donuts, my son had touched them and I handed it back to the staff and they were going to re-serve them. I should've learned my lesson then but I was having a hankering for a donut today and their location is convenient. You want great donuts and even better service? Go to Rainbow Donuts on 40th and Thunderbird... I'll drive a little further next time.