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  • PROS: *** GREAT HAIR CUT *** GREAT COLOR *** $50 COLOR *** $25 CUT *** CONS: *** 3 HOUR WAIT FOR APPOINTMENT *** 3 1/2 HOURS FOR CUT & COLOR *** I had been wanting to try WALK-IN for a while, and yesterday was the day. I drove into town, and "walked in"... only to be told there were no openings for 3 hours. To reserve my spot, I had to leave a credit card on file. If you cancel your appointment 2 hours in advance, your credit card won't be charged. Killing 3 hours in Vegas is easy, so I went ahead with reserving my slot, and went shopping and out to eat. Got back to the salon 15 minutes early, and was seen almost right away. The staff had to contend with an upset client first, but apologized for keeping me waiting. Erika asked how I'd like my hair, and when I said I'd like a more vibrant color, she replied with, "WHAT?!" More vibrant, color, not my mousey brown. So we went to the color bar, and she showed me a book of hair samples. She matched one swatch to my own, and explained how I could have any shade within that range, from black to orange to purple to red. Stunning colors by Paul Mitchell. I first picked a purple and asked if she thought it would go with my skin tone. She said no, too purple. So I chose a wine/red, and she added a bit of brown to it. Coloring took a long time. Waiting for the color to take took a long time. I read three magazines, cover to cover. Finally it was time to wash and condition my locks. Erika did a great job with that. Then she combed and dried my hair... which again, took a long time. In all, I was there for 3.5 hours. Once my hair was completely dry, she asked how much I'd like taken off. At first I wanted it cut to my shoulders, but after seeing the GORGEOUS COLOR, I didn't want to cut that much off. Erika trimmed my hair and took out much of the bulk which is what I LOVE about Robert Cromeans! They give an EXCELLENT cut. Atmosphere of the salon is actually dull. I went there for 3 years when it was ARCS, and ARCS popped with stylish clients and experts! This salon seems cold (not temperature wise). And there was no toilet paper in the bathroom.
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