Last Friday, was my first visit.. I actually was looking for a place thru Facebook that would do the design I was looking for.. I got a hold of Hannah :) which right away, gave me an answer. When I got there, she right away asked if it was me and it was as if I had been there before. Sat down and the nail tech offered me mints and water ( I had just gotten off work and was tired, made me feel at home). They all were friendly and Acknowledging! So I had my nails done went home and I'm not a picky person but i was indecisive with my choice of design on my nails . I call Hannah and tell her, she right away tells me come back Stephanie. Making me feel like i was someone she's always known! I got there, got them fixed and left happier than happy !! Thanks to Hannah and also to Hyde !! Love this place first timer but I'll be back !!!