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  • I was amazed at the treatment received at this property. I'm not one to write a bad review but I'm sleepless due to such s horrible experience tonight. My brother and I visiting my father. Due to kemo my father hasn't been out to dinner for months. Tonight he found the strength to join us on our last night here, potentially our last meal out with our father. No one at this property knew if any of this but it should not matter. The host that sat us was Madison. Madison sat us at the furthest table even passing 4 empty tables. Dad was a bit slow but really tried to move fast in his walker. Madison arrived at the table prior to us and had to wait for us with the menus. The table we sat at was wet with remains food prices remaining from the previous diners. Dad pulled out his handkerchief to dry the table as Madison is trying to put a menu in his hand. I told her the table was wet and still dirty. She apologized and continued to place menus in front of us. I lifted my menu up and gave it back to her and asked her for a towel. She returned about 2-3 minutes later with a stack of napkins in which she handed to me to wipe and dry the entire table. Once I was done she literally threw four menus with all the inserts in the table and walked away. Really Madison?? Why she wouldn't dry the table and recipe it down is my question and then to lose patience this way was amazing. The guests first contact was Madison. We never did get the inserts straight so not all of us saw the entire menu. The food was good everyone enjoyed the food. The service to receive drinks and the food was very much below average. After dinner we enjoyed nice conversation with our empty plates in front of us. They were never cleared off. Lack of training and/ supervisory at this property and the corporate office really needs to see how negative this property is to the chilis brand name Such a shame!!
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