I switched over to T-Mobile from sprint .. Stopped at this location because it happened to be close to where I was. Regret going to this location. The customer service was very unpleasant. The gentleman almost seemed like he didn't know what he was doing.. I felt overcharged. He didn't transfer over all of my pictures .. Said that they would eventually be on the phone.. But they never showed up. He was so eager to erase the items off my old phone be .. Almost like he didn't wanna keep looking into why things didn't transfer over. I was in the store for almost two hours, never asked if I wanted water.. If I wanted to take a seat .. Or if I wanted a case or some type of accessory. There was so many complications during this process that I thought I was going to be given great customer service and be taken care of. Nope. Thanks.