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  • I apologize in advance to all my fellow Yelpers for the fury that I am about to unleash and for the swear-bombs that I am about to drop on this review. I will do my best to keep it classy, but mostly just bl**p out any bad words. GCM (yeah I'm abbreviating them) gets 0 stars on customer service. I came in for maybe 10 minutes while my friends picked up a case of Bud Light and lined up to pay. The case was overpriced in comparison to other liquor stores and super markets, yet when we asked the clerk why, he gave us a sh*tty response about how that's the price and that's how its going to be and that's the logic they follow on prices. Smart, real smart mister. But hey! This isn't even why I am giving it 1 stars (or in my mind, a million negative stars). The next day I noticed that my bracelet was missing and I started freaking out. I called the restaurant where I ate the night before and then I called GCM explaining how I was there the night before and if they had seen the bracelet or have found it. Now, as a business owner who MAY WANT CUSTOMERS in the future, you know, for profit's sake, you may want to be nice to your customers and just answer "no, sorry." if you did, in fact, not see the bracelet. Simple enough right? Well, this person went on a freaking rampage about how "if its on the floor, maybe someone picks it up" "i dont care if someone took it home" "maybe if you dropped it in our counter and you saw it there then we would return it" "i don't know who has it" and trust me- all these responses were YELLED at me with a couple swear words in it. WTF GCM? Was "no" not a sufficient answer for you to give, or did you, in fact, did see my bracelet and suddenly got real defensive about it? Do you usually yell at your customers like this? Or did you think I was assuming you stole it? What on EARTH were you thinking? Every nerve in my body wants to go on an F-bomb rampage at the end of this yelp review (which, I kinda did and then removed it), but instead i'll just say that I have learnt my lesson and will not be going back. I'm pretty sure my review is going to get filtered or flagged, but I don't care. Some businesses deserve the help of Yelp support and love, and some, should just burn in hell.
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