*****ALERT, ALERT, ALERT***** I went through my home warranty company because my water heart was leaking. The scheduling was fine, however they knew from the paperwork what brand water heater I have in my home and they knew they did not work on that or do the warranty work on that brand of unit. Even though they knew they do not work on the brand I have they still sent someone out to tell me that they don't do the warranty work with that brand. What a waste of a day, it is not fix and it has been now 4 days without any hot water. All because they took the job knowing they don't work on this brand. I could have had another company out that day and had it done by the weekend, however now I had to wait over the weekend with cold showers and dishes not getting done because we don't have hot water. THANKS FOR WASTING MY TIME AND MAKING IT SO I COULD NOT GET THIS DONE!!! HORRIBLE COMPANY!!! BEFORE YOU ACCEPT A JOB MAKE SURE YOU WORK ON THE BRAND THEY HAVE!!!!!! DON'T WASTE PEOPLES TIME!!!