They are great! My dog had a horrible experience at Petsmart and was terrified of getting his nails cut! He was so stressed out that he had a bloody nose. So we were so scared to take him anywhere. Our other dog gets groomed at Poshy Paws so I told them about his experience and they reassured me he would be well taken care of... they we right! He was so happy when we went to get him that he didn't even want to leave. Would recommend hands down!