The servers and oysters were great but management sucks. We had, wine, oysters and ordered our meal which took forever to show up. My wife ordered surf n turf I ordered mussels it took a half hour to arrive. Her steak was cooked to perfection but the lobster was obviously overcooked I had to use my hands to pull it out of the shell.
My mussels(which are almost impossible to screw up) were cold on top and so dried out I gave up half way through. The thing that made it so I would never come back again is that I asked to speak to the manager, not looking for any freebee, just so he know what was being served and he sent multiple servers never coming to our table. They offered us free desert which my wife took and in the end it wasn't available yet the manager still never attempted to approach our table.
The manager was greeting clients two tables behind us and walked past our table at least five times but never attempted to know what made our meal bad. In the end the server gave us a free bottle of wine to compensate for the restaurants lack of food quality. I gave her a 20% tip stating it was not her fault the management has no care about the complaints of their customers.
I eat out at least three times a week and my wife is a full time traveling consultant who eats out every day so we aren't occasional restaurant people that just have a bitch.
In conclusion as a business owner myself I was totally appalled the owner never made any effort to come to our table or find out why we had a complaint about the food. He was very eager to seat anyone that came through the door to a table dressed in a wealthy manor they got all of his attention.