Pros: Amazing selection (but check it out online and write down what you want. I have never seen a menu there). Decent prices. Diverse music - no covers policy. Friendly enough staff, not sure what is average friendliness in Phoenix, though.
Cons: Crowded. Uncomfortable seating. Awkward lack of personal space when standing. Slow service. LOUD, very loud. Don't try to go outside with your alcoholic beverage if you're anti-cigarette smoke.
I have been there on crowded nights. The one time I went alone, I felt totally awkward, didn't even have a drink before I hit the road - and the band was the reason I drove all the way downtown from E. Mesa. A small birthday party there was fun, since we had dominion over the room with the comfortable "normal" chairs, as far away from the loudest music ever as we could be. Except for making the mistake of going there alone, I have had good times there with friends. Take your own party and you'll be fine.