I will NEVER go back to this location ! They don't even deserve a One star.
One day before heading to the library for my night class I went through the drive-thru and ordered an ice coffee. The man at the window took my card and I payed. Then he tried to hand me a drink that looked like a milk shake. I did not grab the drink and I told him that is not what I ordered. He said okay hold on. So he closed the window. He then opened the window back up and handed me my drink. I was starting to drive off but I couldn't even swallow the drink. It tasted like water. I went inside and asked for the manager. The manager was the same man at the window. I told him what happened and I told him I did not like my drink that I payed $4.65 for. He then said to me "we'll what do you want me to do about that". He said " do you just expect me to throw away both of these drinks" I explained to him that one of the drinks I didn't even order, they had made me the wrong drink.
I stood there trying to explain to this "manager" how I was not happy. I just wanted a refund. He said he would offer me a water since I didn't like my drink.
This man really thought I was going to pay$4.65 for a bottle of water.
After 15 minutes he gave me back my money. He did not apologize not one time.
I immediately complained to corporate and they told me that they were gonna pass the complaint to the store owner. The owner will then give me a call back.
I still Till this day have not received a call from the owner.
The manager is an older man. He is tan skin. Looks African American and maybe has Caucasian in him as we'll. VERY RUDE!