The lady at the front desk was friendly and helpful.
The shuttle drivers were also courteous and efficient.
Free Internet and local phone service were nice. Basic breakfast - just bagels, coffee and juice - but it's fine in a pinch.
However, the rooms were worn and in serious need of updating. The carpets and sheets were dirty and heavily stained. There was a strange bug in my bathtub.
Overall, it's fine if you're stranded at the airport and have few options, but I wouldn't recommend it as your 'go to' hotel.