I came here on a Monday morning. it was a holiday for most people. It was not too busy, however the kitchen was very behind. The woman who sat us informed us that it would be about a 20 minute wait because the kitchen was behind. It is quite small in there and I think that the tables get in the way of walking space. At the time there were only 2 kitchen staff working. I had asked for freshly squeezed orange juice, and it was delicious. But it came to me very warm... I had to ask for some ice. Did not give us cream/milk with the coffee and did not give us the tray with the jams when she served our bread. When the food finally did come it was pretty good. Very friendly staff.