I've ordered rapid takeout from this Panera three times in the last month. Each time there was something missing from my order. The first time it was the avocado that I paid extra for, the second time was salad dressing for my salad, and the third time was a spoon for my soup. While I know in the grand movie of life these are not huge things, but it IS very frustrating when you leave work to pick up your order and don't know there is an issue until you get back. VERY FRUSTRATING! The response when I called was to ask if I could drive back for my missing items. Really?