My family has always liked NYPD Pizza and this location in Gilbert near the San Tan mall is a good spot.
The restaurant itself gets VERY busy on the weekends so we tend to call our order in an pick it up instead of waiting in line for a table, but during the week it's easy enough to get a seat quickly. The service in the restaurant when we do dine in has always been fine, never over the top amazing, but good enough. It's exactly what I would expect from this type of restaurant.
We usually start by ordering the cheesy garlic knots (whether we're dining in or picking up) because they are amazing. My 18 month old son also loves them (he loves anything that is made of bread) and it's a nice way to keep him occupied while we wait for our pizza to come out.
Pizzas generally take 15 to 20 minutes to come out which is what I would expect and they always taste good. I really like the sliced sausage they have available instead of the crumbled sausage. Sliced sausage is flat and more similar in size to pepperoni... only, a little bit longer and not quite as round.
My wife's grand mother always orders the spaghetti and meatballs which she loves and ends up taking the left overs home for lunch the next day.
Overall, NYPD Pizza is a nice place to go if you're looking for a family friendly atmosphere with a very understandable and approachable menu.