Would've given a 4-star rating had it not been for our last time in. One of our absolute favorite neighborhood spots for sure with a Cobb Salad you have GOT to try complete with pork belly, of all things. The demotion from 5 to 4 stars is a direct result of witnessing who would seem to be either the owner or GM standing behind the bar during service drinking with other patrons and/or off-duty staff. His refills were promptly supplied by their on-duty hostess. Also somewhat perturbing was the fact we could hear his entire conversation from the opposite side of the bar. We get it, you're important, but a little humility goes a long way. Having been in the restaurant business ourselves for well over a decade in some of the more well known establishments in Scottsdale, my wife and I perceived this to be a completely unprofessional way of representing both himself and his brand. If he would've simply been seated at one of the several open seats at the bar or community hightops, he would've gone completely unnoticed. And I sure hope that wasn't his white Range sans a handicap plate in the handicap space within steps of the front door. Either way, a friendly bunch, for sure, as they all made it a point to say goodbye to us on the way out, but perhaps management should re-evaluate some of their policies to mirror those of the more tenured and respected establishments in the Valley. A long and prosperous future would await them...