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| - Pei Wei makes its way to my top 10 list. Only, the list is for the top 10 worst restaurants I have ever had the displeasure of eating at. This fake Panda Express wannabe took twenty minutes to fulfill my single order of chicken fried rice. One would conclude they would mass produce their dishes because they only serve a whopping ten items. Yet, service was slower than watching water boil.
I was not the only one waiting for food, which made the wait that much more miserable. I felt the pain of every customer around me. Whether the slowdown was due to the cooks, or the cashiers, or the lack of quality control at the pass, they all should have felt the same amount of guilt.
When my number was called, all the angry customers gave me a disgruntled look. What they were all thinking was why did this guy get his food before me? However, I simply ordered the easiest dish to prepare. I bet seeing me get my food pissed them off even more.
As I made my way back to my seat, I was excited to be finally able eat my food that I waited so long for. The excitement was short lived once I opened my to-go container. Inside, burnt chicken, burnt rice, and burnt broccoli was discovered. If I liked burnt food, I wouldn't have been too disappointed. However, the whole dish was just bland. The shredded carrots annoyed me, if that is even possible to be annoyed by food.
I feel like an infant throwing a temper tantrum when I think about Pei Wei. It was disgusting, and the wait fueled the fire. This place really needs to have management access their core values and give the employees a pep talk. Until that day comes, be prepared to wait a lengthy time for substandard, almost inedible food.
0/5 rating if possible. Stay away. Just drink water or wait for airplane peanuts.
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