I really hate writing bad reviews, but.... Anyway, last week I went to Los Cuates in Concord to order some quesadillas and a margarita for take out. The quesadillas were tasty and so was the margarita. The problem is that the portions were disappointing for the price paid. Another problem was the customer service. There was no greeter at the cash register when I arrived, so I had to walk over to the bar to place my order.
I stood at the bar for two to three minutes before the bar maid even noticed me. She finally looked up from her conversation and placed my order. Even though she was really cool, I just did not appreciate not being noticed and having to wait.
Once my order was ready, an employee came up to me at the bar and told me that my order was over at the cash register ready for me to pick up. I mean WTF!!! Who does that? Why could the employee not bring my order to me and give it to me in my hand, as opposed to making me get my order at an unattended location.
By the way, my order had already been paid for, so what was the point of this? I will not return to this restaurant due to this experience. I felt insignificant as a customer due to this restaurant's poor customer service. This is unfortunate because the restaurant food is decent.