This is absolutely the worst place to take you animal I've read the other reviews & they all align with what happened to me my GSD was not feeling well at all so my grandmother rushed him up to banfield where they said he was lethargic & had a fever they prescribed 5 types of meds for $275.00 & the labor was $200.00 & he gets home & he looks as if he is dying my grandmother calls them back & nothing just wait a little longer I see my dog today & his face looks swollen he had been drooling excessively & when I looked up these things it seems to me he has an abscess which should be impossible seeing how often I take him to this place. Anyway I call up to banfield because they didn't prescribe any medicine for this but $275.00 worth of meds I shouldn't be giving him & all Jennifer at the desk can say is there is nothing we can do I have a beautiful loyal German Shepherd & he looks as if he is on his death bed & after all this money I'm being told that banfield doesn't care about my animal or my money this place is a scam at the very least & very unprofessional & the fact that I can find out what's wrong with my dog by just paying attention & they can't says all it needs to for me do not bring your pet to this place especially if you want someone that cares for you animal my dog never felt comfortable going there either he is very smart & I should've found another place to begin with because my dog looks like death & they won't do anything about it please please for you animals sake never go here do not support this fraud business