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  • I should have listened to everyone telling me to avoid this place, but since I was new to the area I figured I would give them the benefit of the doubt. Wrong. I'm going to try to make a long story short, but what you should do is avoid this place. I went to purchase a tree and get it planted. I informed them I had an irrigation system and I was told they would Julie my property. They told me to put a white flag on the property and just make sure it was about 18" away from the Julie lines and I did. Needless to say, while digging my irrigation system was hit and caused damage. Who's to blame? Well obviously me because I didn't "get someone to come out and mark my sprinkler system"...well, I told you I had one didn't I? "Well how are we supposed to know, you were supposed to have that marked before we came"...ok, well how was I supposed to be aware of that?...I informed you I had a system, why didn't you inform me that I needed to have that done? I was also told that this has happened before with their company so I cant understand why they wouldn't inform future customers to have this done before they come. On top of that, the owner rudely let me know that he "ate the cost of an extra hour and half of labor" because his guy had to come back and finished planting the tree once the sprinkler people came to fix the problem. A 14 minute phone call led to nothing but the owner basically telling me "Well, it is what it is". My final question to him was, so you mean to tell me, I let you know I had a sprinkler system, you did nothing to inform me of how to prevent you from hitting it, you hit it, and it's my fault? and he pretty much said, "yeah".. I just moved to the area 7 months ago and I have had 5 people tell me not to do business there. I should have listened. Please Yelp users, LISTEN. UPDATE: The owner contacted me and after thinking about it over the weekend has decided to cut me a check for the installation of the tree. I thought it was a very kind gesture well deserved. They aren't so bad after all. Bumping up to 3 stars.
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