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  • When my 9 year-old needed a new bike, I didn't hesitate to bring him here after having bikes serviced here in the past. We walked in, and within 5 minutes, a great sales person pulled out a bike and had my son up and test driving it in the parking lot. We bought his bike as well as a helmet and riding gloves, which we got 10% off with the purchase of our bike. We were ecstatic with the service and the bike. We will be purchasing all of our future bikes at Ultimate! This is heads and tails above the awful service I've gotten at the bike shop up at Park Road Shopping Center. In fact, we started there, but after waiting 30 minutes without so much as a single sales person acknowledge that we were there, let alone asking if we needed any help, we left and swore to never return. Apparently that store had no interest in selling children's bikes. Now, Ultimate's bikes are a little more than you'll spend at a typical big box retailer, but you get what you pay for in the way of excellent sales advice, service and product selection.
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